Desktop support is one of those things that sounds good in theory but doesn't work out so well in practice. It's easy to think that you can save money by outsourcing desktop support to India or another country, but it doesn't always work out that way. In many cases, it actually costs more to have your computer network managed by an outside company than it does to do it yourself.
One of the main reasons for this is that the people who manage your network may not be as familiar with your network as you are. If you're using the same type of hardware and software as everyone else, then you're probably used to knowing everything about it, but if you're not, then you may have some problems that the technicians don't know how to fix.
Another reason why it costs more to outsource your network is that they usually charge you by the hour, while you can usually get a technician to come to your office at a fixed price. You can also get them to do a complete job once, which saves you money over time. This is especially true if you have multiple computers that need to be repaired or replaced.
You should also consider the fact that there are other expenses that you will incur when you hire a company to do your desktop support. You'll need to pay for their equipment and supplies, and they may charge you extra for any additional services that you need.
If you want to save money on your desktop support, then you should try to do it yourself. If you don't know much about computers, you can easily find free information online that will help you to learn how to fix any problem that you might encounter. You can also ask friends and family for advice.
When you decide to do your own desktop support, you should make sure that you have plenty of backups of all of your files and data. This is especially important if you have any financial information on your system.
If you're unsure of how to fix any problems that you run into, you can contact Helpteks. We should be able to give you the best advice.